Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,198 reviews

Novotel Sunshine Coast Resort - Image 1
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,198 reviews

TripAdvisor Rating  3.5/5  332 reviews

Ok

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Hotel was ok; however, I think the signage needs to improve as it’s quite difficult to locate your room especially in the dark as everything looks the same

Dear Simone, Thank you for taking the time to tell us about your experience at the Novotel Sunshine Coast Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piti Guest Service Agent

Great place for a getaway, over water bungalows are fantastic

Customer review rating 5.0/5

Wendy F. Friends - Confirmed reviews ALL

Great service checking in,lovely friendly staff through out the resort,all rooms were very clean and well presented

Dear Wendy, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piti Guest Service Agent

Great Resort, Fantastic Staff

Customer review rating 4.5/5

Lea S. Friends - Confirmed reviews ALL

Lovely Resort, with wonderful staff who were all very friendly an helpful. Loved my stay

Dear Lea, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piti Guest Service Agent

A real holiday vibe with plenty to do.

Customer review rating 5.0/5

Tim Solo - Confirmed reviews ALL

Overnight stay, great room and view. Staff professional but friendly and helpful. Love all the Accor perks.

Dear Donna, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piti Guest Service Agent

Great accommodation

Customer review rating 5.0/5

Deb Couples - Confirmed reviews ALL

Our room was more larger than expected and suited our stay perfectly. The kitchen was very handy as well as the lounge space, so inviting our friends over was not a problem.

Dear Deborah, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piti Guest Service Agent

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Other web-users rate our hotel

  • 967 reviews 8.3/10 Location
  • 2,589 reviews 5.7/10 Room
  • 2,227 reviews 7.2/10 Service
  • 32 reviews 4.7/10 WiFi
  • 1,417 reviews 4.9/10 Food
  • 793 reviews 4.4/10 Cleanliness
  • 771 reviews 5/10 Comfort
  • 647 reviews 8.2/10 Breakfast

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